Service timelines are indicative and subject to change without notice. Only once our technicians have accessed your NSK product, and checked the warranty requirements, will a quotation be sent to you for approval. You are then able to approve or reject the quotation. Only once you have paid for the quotation in full, will the repair be undertaken.
Goods are always shipped without insurance and in any case at the cost and risk of the Customer unless the Customer uses the NSK care Prepaid Postage PDF or requests a Prepaid Postage Pack. In these circumstances the liability is still that of the Customer, however the cost is at the expense of NSK care. This shall also apply to deliveries with carriage paid and irrespective of the means of transport used or of who chooses the means of transport. Transport insurance shall only be taken out at the express request of the Customer. Resulting costs shall solely be borne by him/her. Unless otherwise agreed in writing, the price risk shall pass to the Customer upon dispatch of the goods; in case of default in acceptance by the Customer the price risk shall pass to the Customer upon readiness of the goods of NSK care for shipment. Unless otherwise agreed in writing NSK care shall choose the place of dispatch and the shipping route and the means of transport at its discretion and shall not assume any liability for cheapest and fastest transportation. Delivery times and unloading periods stated are always non-binding unless otherwise expressly agreed in writing. If the Customer provides the means of transport, he/she shall be liable for timely provision. Delays, if any, shall be notified to NSK care in time. Resulting costs shall be borne by the Customer.
Please refer to the full warranty terms and conditions found under Product Warranty, or click HERE.
This entire website as well as the related drawings, dimension diagrams and descriptions are the intellectual property of NSK care and shall not be reproduced or made available to third parties without the consent of NSK care.
In the case that events of force majeure affect NSK care, NSK care shall be entitled to suspend deliveries for the time of the obstruction and a reasonable start-up period or rescind the contract in whole or in part according to the consequences of the events of force majeure. Events of force majeure shall include but not be limited to: all impacts of the elements, such as earthquake, lightning, frost, storm, floods; war, laws, acts of authorities, seizure, transport interruption, export bans, import bans and prohibition of transit, international payment restrictions, failure of supply of raw materials or energy failure; business interruptions, such as, e.g., explosion, fire, strikes, sabotage and any other events that could only be prevented with unreasonable costs and commercially unreasonable means.
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